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Flat-fee managed IT for FCA-regulated practices and the small businesses around them. Everything patched, monitored and backed up — and, when somebody asks, written evidence that it actually is.
A regulated practice needs the same things every business needs — plus the ability to demonstrate them. That second part is where generic IT support tends to fall down.
Having MFA available is not the same as enforcing it. At audit or PI renewal the question is whether it can be bypassed, and whether you can show it cannot.
Plenty of cheap tooling processes data wherever it likes. If you cannot say where client data physically sits, that is a question you do not want asked first by someone else.
Microsoft protects its infrastructure, not your data. Deleted mail and compromised accounts are your problem, subject to limited retention windows.
The controls may genuinely be in place. Without a written record, at renewal time you are reconstructing it from memory and screenshots.
Unpatched devices remain the most common cause of small-business breaches. Not sophisticated attacks — missed updates that nothing surfaced.
Outsourcing IT never outsources the responsibility. Your firm still has to show it assessed and oversees the provider.
Every plan includes proactive monitoring and automated patching. Not as an upsell — as the baseline, because unpatched devices are what actually cause breaches.
Enterprise-grade endpoint protection on every device, centrally managed and visible.
The part generic IT support does not do — a written record of the controls you have, ready for a file.
Set up, secured and maintained — with licences billed at Microsoft's own published prices.
Problems surfaced to our helpdesk before you notice them, on every plan including the smallest.
An independent copy of your data, and — critically — restores that have actually been tested.
UK-based support from someone who knows your setup, rather than a rotating ticket queue.
Priced per device, per month, ex VAT. All plans include unlimited support for covered services — see exactly what your setup would cost below.
Drag the slider to your device count — updates instantly across all four plans.
Service fee only — Microsoft 365 licences (if needed) are billed separately at Microsoft's own published prices. SOHO requires a 2-device minimum; other plans require 3.
We register your business domain, configure professional email with SPF, DKIM and DMARC protection, and handle all ongoing DNS management.
MFA enforcement, device compliance policies, dark web monitoring, annual cyber risk reports, and written evidence of controls for FCA or insurance purposes.
From discovery call to fully operational — we configure Microsoft 365, deploy security, set up every device and hand over to your team, typically within one working week.
Your plan covers unlimited support for managed services. Out-of-scope work is always quoted in advance — we never send surprise invoices.
We offer a free 30-minute discovery call — no obligation, no sales pressure. Just an honest conversation about what you need.
Book a free discovery call →Thirty minutes on your setup, users and what is currently painful. No obligation.
Fixed setup fee and monthly cost, in writing within three working days.
We build your Microsoft 365 environment, security policies and backup, then configure each device.
A walkthrough with each user, then live — monitored and supported from day one.
"As a business owner, having reliable IT support is absolutely essential — and I couldn't be happier with the service. Thanks to their proactive monitoring and quick response times, potential issues are dealt with before they ever become a problem. They've also set up strong security measures across our systems, giving us complete peace of mind about data protection and compliance."
No. Roughly half our IT clients are ordinary small businesses — architects, event companies, accountants. They get IT run to the standard a regulated firm demands, which is no bad thing to have.
A document, on request, setting out the security controls in place across your devices and Microsoft 365 — MFA enforcement, device compliance, encryption, backup retention, patching. Suitable for a compliance file, a PI renewal, or a client's due-diligence questionnaire. Included on the Premium plan.
No. Licences are billed at Microsoft's own published UK prices and shown as a separate line, so you can check them against Microsoft's website any time. Most providers bury a margin there; we would rather you could verify the bill.
Yes. We can cover day-to-day maintenance, small-office infrastructure and end-user support where an existing provider does not, and we are happy to collaborate rather than replace.
Twelve months initially, then no lock-in. We would rather keep clients through service than through contracts. Moving between plans as you grow is a conversation, not a renegotiation.
Standard includes one visit a quarter and Premium a quarterly review. On SOHO and Essential, on-site work is quoted separately and always agreed in advance. This is the main reason the IT service is focused on London and the South East.
A free 30-minute call. Tell us about your business and we'll recommend a plan with a fixed setup cost — or tell you honestly if you don't need us.
Book a free 30-minute call →Or email info@lovesmallbiz.co.uk