LoveSmallBiz Ltd
UK IFA Back-office Specialists

Your practice, running
smoother than ever

LoveSmallBiz Ltd provides specialist back-office administration, bookkeeping and IT support to independent financial advisers across the UK — so you can focus on what you do best: advising clients.

Software we work with every day

Intelligent Office
Active Clients
247
Total AUM
£12.4M
Reviews Due
18
ClientPortfolioReviewStatus
Anderson, J£450kDec 25
Williams, S£280kJan 26
Thompson, M£620kOct 25
Sage Intacct
Commission
£85,240
Fee Income
£42,180
Expenses
£28,460
Revenue Trend — Q4 2025
Xero
Bank Balance
£64,820
Reconciled
124/130
Outstanding
£12,400
TransactionDateAmountCat.
Platform — Aegon20 Feb£2,450Comm.
Office Rent18 Feb-£1,200OH
Advisory Fee15 Feb£3,500Income
QuickFile
Invoiced
£48,600
Paid
£41,200
Overdue
£2,800
InvoiceClientAmountStatus
#2401Carter Financial£3,500
#2402Roberts Advisory£2,800
#2403Wilson & Partners£4,200
Microsoft Excel
Commission Reconciliation — Feb 2026
ProviderExpectedReceivedVariance
Aegon£4,200£4,200£0
St James's£3,100£2,950-£150
Quilter£2,800£2,800£0
Transact£5,400£5,250-£150
Windows PowerShell
PS C:\> Get-Service | Where Status -eq Running
Status  Name         DisplayName
------  ----         -----------
Running wuauserv     Windows Update
Running WinDefend    Windows Defender
Running Spooler      Print Spooler

PS C:\> Test-NetConnection 192.168.1.1
PingSucceeded : True
ESET Endpoint Security
Devices
12
Blocked
47
Last Scan
2h ago
DeviceStatusUpdatedMode
DESKTOP-012h agoReal-time
LAPTOP-021h agoReal-time
DESKTOP-033h agoReal-time
GL.iNet Router Admin
Status
Online
Devices
8
Uptime
14d 3h
DeviceIPStatusSpeed
Office-PC-01192.168.8.1011 Gbps
Office-PC-02192.168.8.1021 Gbps
Printer-HP192.168.8.150100 Mbps

Three pillars of
back-office excellence

Choose the support level that fits your practice. Services can be taken individually or combined into a complete outsourced back-office solution.

📊

Client & Financial Administration

Day-to-day administrative support built around Intelligent Office — keeping client records accurate, compliant and always up-to-date.

  • New client setup and data input
  • Managing fact-finds and documentation
  • Chasing providers for policy data
  • Updating valuations and transactions
  • Preparing compliance documents
📚

Bookkeeping for IFAs

Bookkeeping tailored to advisory businesses — income, expenditure and profitability tracked with precision.

  • Recording fees, commissions, payments
  • Matching income to clients & advisers
  • Supplier invoices and expenses
  • Bank & credit card reconciliations
  • Management reports for accountants
💻

IT Maintenance & Infrastructure

Setup and ongoing maintenance of reliable, secure IT for small advisory firms — with fast, friendly remote support.

  • PC, laptop, printer and network setup
  • Secure Wi-Fi, firewalls & protection
  • Microsoft 365 email & collaboration
  • Ongoing updates and remote support
  • Backup and disaster recovery
Coming soon
📋

Paraplanning Support

Research, report writing and suitability support — letting your advisers concentrate on client relationships while we handle the technical groundwork.

  • Suitability report drafting
  • Fund & product research
  • Risk profiling & cashflow modelling
  • Platform & investment comparisons
  • File preparation & compliance checking

Managed IT for
small businesses

Proactive, fully managed IT support for small businesses and professional practices across London and the Home Counties — keeping your technology secure, reliable and up to date so you can focus on running your business.

Managed IT Services

Why choose
managed IT?

Enterprise-grade security tools scaled for small businesses, delivered by real UK-based people — not automated systems or overseas call centres.

Whether you're a sole trader, a growing team, or an FCA-regulated practice, we have a plan designed for businesses with 1–25 users.

  • Flat monthly fee — no surprise bills or call-out charges
  • Enterprise-grade endpoint protection on every device
  • UK-based support — real people, not automated systems
  • Specialists in IFA and regulated business environments
  • Microsoft 365 setup, management and cloud backup
  • Continuous device monitoring & proactive maintenance
  • All data processed within UK/EEA data centres only
Book a free discovery call →
🛡️
Endpoint Security

Enterprise-grade antivirus, anti-phishing, ransomware protection, full disk encryption and cloud sandboxing on every device.

☁️
Microsoft 365

Business email on your domain, Teams, OneDrive (1TB per user), SharePoint and desktop Office apps — set up and managed for you.

💾
Cloud Backup

Independent backup of all Microsoft 365 data — email, Teams, SharePoint and OneDrive — with minimum 30-day retention.

📡
Device Monitoring

Continuous monitoring for problems, failed updates, security alerts and hardware issues — without interrupting your work.

🌐
DNS Web Filtering

Blocks malicious websites before they load — an additional layer against phishing and malware, on all devices everywhere.

🔑
Password & Dark Web

Business-grade password manager for your team, plus dark web monitoring if credentials appear in a known breach.

Our Managed IT Plans

All plans include unlimited support for covered services. Contact us for a tailored quote.

SOHO
For sole traders & microbusinesses
Endpoint Protection
  • Enterprise-grade antivirus & anti-malware
  • Anti-phishing & ransomware protection
  • Full disk encryption
  • Cloud sandboxing — stops unknown threats
  • USB & device control
  • Centralised security management
Support
  • Business hours helpdesk (9am–5pm)
  • Next business day response
  • Unlimited remote support sessions
  • Device monitoring & alerting
Essential
Straightforward, reliable IT
Everything in SOHO, plus
  • Vulnerability & patch management
  • Microsoft 365 cloud app protection
  • DNS web filtering — blocks malicious sites
  • Microsoft 365: email, Teams, OneDrive
  • 1TB cloud storage per user
Support
  • Same-day response target
  • Unlimited remote support sessions
  • Device monitoring & alerting
Premium
For compliance-focused businesses
Everything in Standard, plus
  • Full device image backup
  • Quarterly IT & security review
  • Dedicated account manager
  • Annual cyber risk report
  • Written evidence of controls (FCA/GDPR)
  • Compliance log & licence audit
Support
  • 4-hour response / 1-hour emergency
  • Quarterly on-site review included
  • Monthly service report & review call
  • Out-of-hours emergency available
🌍

Domain & Email Setup

We register your business domain, configure professional email with SPF, DKIM and DMARC protection, and handle all ongoing DNS management.

📋

IFA & Regulated Compliance

MFA enforcement, device compliance policies, dark web monitoring, annual cyber risk reports, and written evidence of controls for FCA or insurance purposes.

🛠️

Onboarding in 3–5 Days

From discovery call to fully operational — we configure Microsoft 365, deploy security, set up every device and hand over to your team, typically within one working week.

📝

Transparent Scope

Your plan covers unlimited support for managed services. Out-of-scope work is always quoted in advance — we never send surprise invoices.

Not sure which plan is right for you?

We offer a free 30-minute discovery call — no obligation, no sales pressure. Just an honest conversation about what you need.

Book a free discovery call →
Sage Intacct Specialist

Sage Intacct
systems & automation

Deep configuration, automation and managed support for Sage Intacct — the cloud financial management platform built for growing advisory and professional services firms.

AP Automation

Streamline your entire accounts payable workflow — from invoice capture through to approved payment — with minimal manual intervention.

  • Automated invoice ingestion & matching
  • Multi-level approval routing
  • Duplicate detection & exception handling
  • Supplier portal integration
  • Full audit trail & compliance reporting
🏦

Bank File Payments & Automation

Generate and manage bank payment files directly from Sage Intacct — eliminating manual rekeying and reducing payment errors.

  • BACS / Faster Payments file generation
  • Multi-bank & multi-currency support
  • Automated payment run scheduling
  • Remittance advice distribution
  • Reconciliation against bank statements
☁️

Platform Services

Administration, configuration and ongoing management of your Sage Intacct environment — keeping it secure, up to date and performing at its best.

  • User provisioning & role-based access
  • Chart of accounts setup & maintenance
  • Intercompany & consolidation config
  • Module activation & upgrades
  • Health checks & performance reviews
📋

AR & Order Entry

End-to-end management of client billing, invoicing and order processing within Sage Intacct's accounts receivable module.

  • Sales order & contract setup
  • Automated recurring invoice generation
  • Client statements & aged debt reporting
  • Cash application & allocation
  • Revenue recognition rules
📊

Dashboards

Purpose-built reporting dashboards that surface the metrics that matter — in real time, accessible on any screen.

  • KPI & management reporting dashboards
  • Cash flow & liquidity views
  • Budget vs actuals tracking
  • Dimensional analysis by entity / dept
  • Scheduled report delivery by email
🔧

Customisations

Tailored extensions and workflow automation built around your business processes using Sage Intacct's platform tools and API.

  • Custom fields & transaction templates
  • Smart rules & workflow automation
  • Platform API integrations
  • Custom report & list views
  • Third-party connector builds

Built for IFAs,
not generic firms

LoveSmallBiz Ltd was created to support independent financial advisers who want professional back-office support without building a large in-house team. We understand the specific rhythms, software and compliance demands of the IFA world — because that's all we do.

IFA-Specialist

Support designed specifically for independent financial advisers — we understand your unique challenges.

Intelligent Office Experts

Deep, hands-on experience with iO workflows, data management and compliance processes.

Flexible & Scalable

From a few hours a month to full ongoing packages — scale up or down without permanent staff costs.

Remote, UK-Wide

Remote support across the UK, integrating seamlessly into your existing processes and systems.

Trusted Long-Term Partner

We work with directly authorised IFAs, AR firms and solo advisers who need dependable, consistent support.

Efficient by Design

Robust processes, appropriate technology and sector-specific knowledge to help you run more efficiently.

Authorised Partners & Resellers

ESET Authorised Retailer
Bitdefender Bronze Reseller

What our clients
say about us

We let results do the talking. Here's what the people we work with have to say.

"LoveSmallBiz has provided Genesis with professional services, managing our client administration, financial operations, bookkeeping, IT maintenance and infrastructure, as well as fund research. Alex's level of competence, reliability, and attention to detail has significantly strengthened my operational efficiency and allowed me to focus on my core business objective of client servicing. I am pleased to recommend Alex & LoveSmallBiz as a trusted and capable service provider."

"Alex found me a great deal on a Lenovo laptop. He was brilliant from start to finish from the set up to installing Windows, Microsoft office and security protections. He went the extra mile to personalise my desktop layout organising my shortcuts, my favourite widgets and toolbar icons. Patient, skilled and with excellent attention to detail, Alex ensured my laptop was business ready from day one and continuously monitored and protected. Exceptional Service."

"As a business owner, having reliable IT support is absolutely essential - and I couldn't be happier with the service we've received from Alex. The team keeps our entire network running smoothly and ensures all our devices remain secure and trouble-free.Thanks to their proactive monitoring and quick response times, potential issues are dealt with before they ever become a problem. They've also set up strong security measures across our systems, giving us complete peace of mind about data protection and compliance. It's reassuring to know our IT infrastructure is in safe hands, allowing us to focus on running the business instead of worrying about technology. Highly recommended for any company that values dependable, expert support."

"I've been using LoveSmallBiz for IT maintenance and equipment purchasing, and the service has always been exceptional. Alex is knowledgeable, reliable, and helped me keep everything running smoothly since 2008. I would highly recommend him to any business or individual looking for dependable IT support. Thank you, Alex, for your excellent service."

"Working with Alex and his company has been an excellent experience from start to finish. They were responsible for designing and maintaining the IT infrastructure that supports both our architectural and finance departments, as well as setting up and looking after our bookkeeping processes. From the outset, Alex took the time to understand how our teams work day to day and then built systems that were stable, secure, and easy for everyone to use. I am genuinely happy with the service we have received and would not hesitate to recommend him."

💬

More client testimonials coming soon

Common questions

We specialise in Intelligent Office as it is widely used in the UK IFA market, but we can discuss support for other systems where appropriate. If you're on a different platform, get in touch and we'll let you know whether we can help.
No. We provide administrative, bookkeeping and IT support only — we do not give financial advice or hold client money, so FCA authorisation is not required for our activities.
Usually a monthly retainer based on expected volume and scope, or hourly rates for project work. We'll agree pricing upfront with no hidden costs before any work begins.
We follow industry-standard data protection practices and work within your existing systems so client data remains under your control at all times. We're happy to sign an NDA or data processing agreement as required.
Yes — data tidies, historic reconciliations, bulk report production, system migrations and similar projects are all things we can help with on a one-off or project basis.
Yes. We can collaborate with your current IT or telecoms partner, focusing on day-to-day maintenance, small-office infrastructure and end-user support where your existing provider doesn't cover.

Start the conversation

If you're an independent financial adviser or small advisory firm and would like to explore how we can help, we'd love to hear from you.

Contact Details

📍 Registered Office
3rd Floor Suite
207 Regent Street
London, W1B 3HH
🌐 www.lovesmallbiz.co.uk

Response time

We aim to respond to all enquiries within one business day.

Send an Enquiry

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